Privacy Policy

1. Introduction

Welcome to One Special Song ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our personalized song creation service.

By accessing or using our service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our service.

2. Information We Collect

We collect information that helps us provide and improve our service, including:

• Personalization Data: When you create a song, you interact with our AI lyric writer through a conversational flow. We collect the details you provide about the song's recipient, occasion, desired mood, genre, personal stories, and any other information shared during this process (questions, answers, chat history). This data is crucial for generating your personalized lyrics and song.
• User Account Information: To manage your sessions and song downloads, we collect information necessary for account creation and login, such as your email address (used for OTP login/registration).
• Payment Information: We store records related to your song purchases. Please note that actual payment processing is handled by third-party payment processors, and we do not directly store your full payment card details.
• Usage Data: We may collect information about how you access and use our service, such as your IP address, browser type, operating system, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our platform.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our service, including generating your personalized songs.
• To process your transactions and manage your song downloads.
• To improve, personalize, and expand our service, including enhancing our AI models and personalization flow.
• To understand and analyze how you use our service for analytics and debugging purposes. This includes storing structured conversation data (questionnaires, questions, chats, chat messages) to support multiple personalization attempts and platform improvement.
• To detect, prevent, and address technical issues or fraudulent activities.
• To communicate with you, including sending transactional emails related to your account and purchases.
• To ensure content moderation and prevent the generation of abusive, explicit, or hateful content, as well as to prevent impersonation or celebrity voice cloning.

4. How We Share Your Information

We may share your information with third parties in the following situations:

• Service Providers: We engage third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These may include providers for:
  • AI model integration.
  • Database and authentication services.
  • Workflow orchestration and task management.
  • Cloud hosting and storage.
  • Payment processing.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency).
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

5. Your Rights and Choices

You have certain rights regarding your personal data. These may include the right to access, correct, or delete your personal data. Please contact us to exercise these rights.

Data Ownership: All output generated through our service (lyrics and audio) is owned by you, the user.

6. Data Security

We implement reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

8. Children's Privacy

Our service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.